This makes Microsoft 365 important to just about every working individual.
Who does Microsoft 365 affect? In the modern mobile-centric enterprise, Microsoft 365 provides the tools used to get work done. Why does Microsoft 365 matter? As the standard for productivity suites, competing products are generally measured against applications from the Office 365 suite. It includes applications like Word, Excel, Outlook, PowerPoint, OneNote, and OneDrive, just to name a few. What is Microsoft 365? Microsoft 365 provides users with the basic productivity applications necessary to get work done in the modern enterprise.
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To help you achieve that goal, TechRepublic compiled the most important details and related resources on Microsoft 365 into this guide, which we'll periodically update as new information becomes available. So as an IT leader, it's in your best interest to know everything about Microsoft 365. Microsoft 365 is the de facto productivity suite for many enterprises, and it is the suite all the other competitors are measured against. SEE: Microsoft 365: A cheat sheet (free PDF) (TechRepublic) Applications included in the various versions of the productivity suite will also remain the same. The new naming convention will not affect the current subscription pricing levels for current customers, nor will it change the level of current service. From that date forward, billing, marketing, and alerts will reflect the Microsoft 365 branding. This is why Microsoft updated Office 365 to be a mobile collaborative platform ready to get work done wherever and whenever it happens.Īs of April 21, 2020, Microsoft has officially changed the name of its productivity suite from Office 365 to Microsoft 365. But as the enterprise workforce has become more mobile, the basic productivity toolset has had to adapt and change to match new requirements.
To raise a ticket from the Office page in your online account, log in to your Office 365 account, click the app launcher (the nine dots in the top left corner) and then click “Office.For just about any enterprise of any size, the productivity of its workforce revolves around the basic office suite of email, calendar, word processor, and spreadsheet. Log a ticket from your Office 365 Account
In both Sway and Forms, there is a Help option available from the three dots menu in the top right corner, but for both apps, there’s no obvious way to contact support with anything other than “feedback.” OneNote has the same File > Help > Help option as Word, Excel, and PowerPoint, but when you click it, there is also no obvious way to contact support.įor all three of these apps, you can, of course, click around the Microsoft help until you find a path to support, but that’s not the same thing as having an obvious way to contact support from within the app. This will open the “New support request” form, where you can enter your support ticket. Scroll down to the bottom of the page and on the right-hand side, click the “Contact support” option. This will open up a new page with various help options (which you should check out first). Click the “?” in the top right of the menu bar and then click “Support.”
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